Terms of Service

Effective Date: 01/08/2025

Welcome to Sinama Scents. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. Orders & Acceptance

• All orders are subject to availability and confirmation.

• We reserve the right to cancel or refuse any order for reasons including stock limits, payment issues, or suspected fraud.

2. Pricing & Payment

• All prices listed are in PKR and inclusive of applicable taxes unless stated otherwise.

• We accept payments through secure payment gateways.

• Orders are processed only after full payment confirmation.

3. Shipping

• Orders are processed within 2–3 working days.

• Shipping across Pakistan typically takes 2–5 working days.

• We are not responsible for courier delays, but we’ll do our best to assist.

See full Shipping Policy

4. Returns & Exchanges

• Returns accepted within 07 days of delivery, subject to our return conditions.

• Products must be at least 90% full, with original packaging intact.

• (See full Return & Refund Policy for details)

5. Privacy

• Your personal data is safe with us.

• We never sell or misuse customer information.

• (See full Privacy Policy)

6. Product Use Disclaimer

• Fragrances are subjective. We encourage patch testing before full use.

• We're not liable for allergic reactions or misuse of products.

7. Contact Us

If you have any questions about these Terms, please contact us:

Email: sinamascents@gmail.com